A top-notch communication system is essential for a business, but at a large scale it can suck up considerable resources and distract from a company’s core focus. That’s why businesses are turning to Hosted PBX as a way of having all the advantages of a PBX without the distractions. There are several options available to businesses looking to use VoIP (Voice over Internet Protocol) and one of the most popular is a cloud-hosted solution that provides all the latest PBX features while minimizing hardware and maintenance costs. Even a small business can get an enterprise level phone system without having to pay the high prices. Since everything is stored in the cloud, the provider handles the technical details and is able to roll out upgrades instantly without prolonged downtime. The instant online upgrades keep the service up to date and future proof it against new developments. Of course, businesses also get the call quality that VoIP is known for.
Some of the benefits associated with a Hosted PBX include lower upfront and operational fees since there’s no onsite equipment, reliable pricing on a monthly basis, scalability to quickly add lines as needed in order to keep up with business growth, and the freedom to focus on core business goals without distraction. Common elements of the solution include unified communications, free local and internal calling, QoS (Quality of Service) monitoring, and a single point of contact for all agreements and bills.
All features are managed from an online web-based portal that allows you to forward calls to any device or location, set up simultaneous ringing for multiple devices, make calls by simply clicking on a number in an email or on a website, and receive fax to email and voicemail to email services. The flexibility of Hosted PBX services aids in disaster recovery and business continuity by allowing for forwarding and the rerouting of phone calls in real time. By heading into the cloud, a business phone system with a PBX also gains enhanced mobile integration to unify a dispersed workforce and make geographic independence for employees a true possibility. Employees can work remotely from anywhere, while all forms of contact, be it email, SMS, fax, video, or other, can be brought together under one business communication system.
Naturally, businesses also get high definition voice calls. For a business looking for a professional phone system, there’s a clear choice. Make sure your business makes the right choice for its communications.